We take automatic and immediate action.
Experience next-level elevator service and uptime with MAX Pro. With this package, we remotely monitor your elevators using MAX. If an elevator goes down, we immediately respond to resolve the issue.
With a MAX Pro subscription, you’ll receive:
Automatic response and dispatching
When MAX verifies a failure, we immediately respond with service (regular time) or provide the option to send a technician (overtime) to get your equipment back up and running.
No charge running arrival guarantee
Because we monitor your elevator operation, we won’t bill you if our technician is dispatched and finds your unit running on arrival, on independent service, on firefighter’s service or subject to an engaged stop button feature.
Social distancing service based on your equipment type
Safety is our top priority, and that’s why we have designed effective software that will limit the number of passengers that can be in one cab at a time. When this precautionary number is reached, the other hall calls will be bypassed so as not to add any additional riders. You also get all features included in the MAX Plus package.