We provide you with real-time information.
Whether you’re a property manager or building owner, you’ll experience peace of mind through gaining access to real-time elevator data, performance statistics and notifications. If an elevator shuts down, you’ll often know about it before tenants. Receive lots of inquiries about a specific elevator? You can answer with accurate information. It’s all about the data.
With a MAX Plus subscription, you’ll receive:
Real-time status and failure alerts
Get real-time push notifications through our mobile app or email when your equipment shuts down, returns to service or receives preventive maintenance.
MAX traffic statistics
Make smarter, data-driven decisions about your building by analyzing long-term elevator traffic changes. Accessed through the Customer Portal.
Every MAX installation includes these features at no-cost:
loT connection with MAX virtual coach
MAX device connects to TK Elevator’s IoT-based cloud to provide real-time monitoring of your equipment. Information obtained through machine learning is sent to your technician’s mobile device along with your service request, enabling earlier diagnosis, faster fixes and reduced downtime.
Web portal and mobile app access
Get secure access to your account including basic unit information and historical service records through our web portal and native Android / iOS app.
Email notifications
Sign up for email notifications through our Customer Portal to stay informed of recent equipment services. We provide you with real-time information.