MAX Digital Service
(lowered downtime by up to 50%)
Reliable elevators are vital to your tenant experience — and your building’s reputation. That’s why we created MAX, the first real-time, cloud-based predictive maintenance solution for all new TKE elevator models.MAX optimizes functionality while saving you time and money through automatic, reliable predictive maintenance.
Elevators connected to MAX - 130,000+
Fewer breakdowns - 30%
Global service engineers who will use MAX - 24,000+
Link to MAX: https://www.tkelevator.com/us-en/service/max-digital-services/
What MAX can do for you
- MAX improves the performance of your TKE elevator by increasing uptime, stability and tenant satisfaction. By providing actionable analysis, insights and predictive maintenance, MAX will make your job easier with less downtime and more transparent data.
Tracking
Maintenance
Repairs
** Virtual Coach: AI-Enabled Service Optimization**
The Virtual Coach is a technician-facing app and MAX Digital Services feature that alerts technicians to any concerns about your elevator. It also sends maintenance recommendations to technicians that provide the fastest, safest and easiest solution for any issues.
As an adaptive AI, the Virtual Coach learns about your system as the troubleshooting goes on, so it can determine levels of recommendations while planning for future fixes.
The result is increased uptime, faster repairs and more transparency.
Link to MAX Digital service subscriptions:
https://tke.sharepoint.com/sites/NA-KnowledgePoint/SitePages/MAX-Digital-Service-Subscriptions.aspx